Cadillac STS The newest installation of the performance sedan from Cadillac, having replaced the Seville

2008 STS-4 Door Lock Issue - Dangerous

  #1  
Old 01-29-2018, 04:41 PM
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Join Date: Jan 2018
Posts: 6
Default 2008 STS-4 Door Lock Issue - Dangerous

I have noticed that if all power is lost the front door locks LOCK! Does anyone NOT think that this is incredibly stupid design?
What I am looking for is a mechanical door lock release for emergencies. I have looked everywhere. The manual says nothing about an emergency release.
I am asking if anyone has any information regarding an emergency door lock release?
I'm concerned for my wife, who normally drives that car, if she were to be involved in some situation where power is lost, due to any potential cause, and she cannot get out. In a good wreck it could be on fire and she can't get out.

One of those window-punchers would be a poor alternative. Poor, because I doubt she could use it effectively.
Thanks for any helpful information.

Mark D.
 
  #2  
Old 03-14-2018, 02:06 AM
Join Date: Jun 2010
Posts: 210
Default

Hi, Mark. We regret to hear of your dissatisfaction regarding the front door locks on your 2008 STS. We certainly understand your concern, and customer safety is one of our top priorities. We have do***ented your concerns internally for review, however could you please send additional information to [email protected] and in the subject line include "ATTN: Kell"? We would like an opportunity to review your situation further.

Kell S.
Cadillac Customer Care
 
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