I finally decided that Cadillac had reformed itself and I recently purchased a new Cadillac CTS Premier. I have had it for about 2 months and have experienced first hand why customers who are shopping for true luxury and quality in automobiles still do not consider Cadillac. The poor fit and finish (trim piece gaps & loose fitting parts), the rattles, the subpar materials, the utter failure that is CUE, the high levels of road noise, and the steering that feels like I am constantly fighting someone else for control (I just took my first trip and was constantly worried about losing control of the car as the steering seems to have a mind of its own). This is the second biggest disappointment in automobiles in my life and I have owned nearly 30 over the years. I traded a 2013 full size pickup (brand withheld as to not appear "brand loyal") that was infinitely more refined, better riding, and provided more driver confidence than this CTS. Since this is my 3rd new vehicle in 3 1/2 years my wife says I can't have another new one until she gets her next car, but I can't imagine keeping this car for any longer than I absolutely have to. This car is sub par for a mid sized, mid priced family sedan, let alone a "luxury" vehicle. I could get this experience from a 1989 Hyundai Excel

 

welcome I don't know what to say other than I hope your experience gets better with time.