Cadillac CTS The mid-sized sedan that has grown the popularity of the Cadillac brand with it's low price and sleek styling

Advice needed. I'm in a tough spot.

Old 01-02-2013, 10:44 AM
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Join Date: Jan 2013
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Default Advice needed. I'm in a tough spot.

I bought a brand new CTS-4 in 2008. I had a few issues with the car but they resolved by the dealer. The car came in with the wrong wheel package. Since the dealer was 1 1/2 hours away and this was my 3rd trip or so we reluctantly accepted the wheels. This past week we were in Boston when I had a tire blow. These were supposed to be runflats so I didn't have a spare or doughnut. Even the air pump was in the spare compartment. I'm guessing someone switched the wheels and tires prior to me taking ownership. I paid for a tow and 700+ dollars I left Goodyear. Does anyone have a contact at Cadillac that could offer some assistance. At this point I'd be happy with a doughnut and jack.

Oh. One more thing. The Dealer went out of business about a year ago.

Last edited by RoseCustom; 01-02-2013 at 10:47 AM.
Old 01-02-2013, 02:38 PM
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Join Date: Aug 2010
Posts: 214

Have you been in touch with Michelle Philips of Cadillac Customer Service...?????
Old 01-08-2013, 03:26 PM
Join Date: Jun 2010
Posts: 210

@RoseCustom, were you able to talk about this with an agent at the Cadillac Customer Assistance Center?

Michelle, Cadillac Customer Service

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