2011 CTS Bluetooth
 

I'm trying to setup hands free. Holding the phone button down for until it says ready...I say bluetooth and it wants to know what number I want to call. I need to pair my phone and the bluetooth but it won't say bluetooth ready. Any suggestions?

Hello Dawn,

I apologize for any inconvenience caused by this difficulty in pairing your phone and I can understand how it would be frustrating. Have you tried contacting our Infotainment team at 855-428-3669 and speaking with one of our specialists? They are our experts on the CUE and are open from 8am to 10pm EST, seven days a week. Please let us know if they are able to resolve your concern. If you have any additional questions or concerns please feel free to send me a PM.

Have a great weekend,

Austin J.
Cadillac Customer Care