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Old 01-20-2018, 09:20 AM
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Join Date: Jan 2018
Location: Miami Florida
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Default Cue screen cracks

I have a 2013 Cadillac ATS with spider cracks on my cue screen I have 67,000 miles and I am out of warranty. When I drive and the sunlight hits it my radio goes Garza. Iíve read other forums and noticed this is an ongoing problem. It was replaced once before when I was still under warranty and now itís happened again.why does this continue to happen?
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Old 03-27-2018, 02:18 AM
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Join Date: Jun 2010
Posts: 210

Hi, Nathan. We regret to hear of your concern with your 2013 ATS Cue Screen. We understand how frustrating repeat concerns can be. We would like an opportunity to review your situation further. Please e-mail us at [email protected] and include "ATTN: Kell" in the subject line. We look forward to your reply there.

Kell S.
Cadillac Customer Care
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