I have a 2013 xts with 24,000 miles. I came out this morning and the cue screen was spider webbed. It was fine yesterday. They say time wise I am out of warranty and it is a 1500 cost to repair. Any help on his matter?

 

Ashely R,
I hope you are still out there!! I purchased a 2013 SRX brand new from our local dealership I have 49,321 miles (under the 50,000) but I am weeks out of the 5 year date from when I picked up my car.

My delaership used the new calculator information to give me a quote on fixing my CUE screen because this summers heat & then cold air conditioning put spide web cracks on this inside of the screen.

With this issue happening on 2013 & 2014 CUE systems, why should I have to pay close to $150 to have it replaced? Is there anything Cadillac can do about this? Why hasn’t a recall been issued for this problem?

Thank you.
Megan F